Case Study: Invacare
Invacare sells made-to-order (MTO) home medical equipment in 20 European countries. To shorten the product launch cycle, optimize the order process, and

free case study templates  electronic catalog Quickly place error-free orders online The advantages The Cameleon solution has provides numerous benefits to Invacare and their customers and distributors: Reduced costs stemming from a significant reduction in product returns through more accurate orders Fewer calls to technical support Order-delivery cycle times have dropped from 3 weeks to 48 hours Response times and customer satisfaction have improved with 24x7 self-service access Significantly shorter launch cycle for new

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