CRM: Creating a Credible Business Case and Positioning It with the CEO Part Two: Linking CRM with Organizational Direction
An effective business case must link CRM with achieving organizational objectives; but this step is just the beginning. Credibility implies that the document

master thesis in crm using datamining  has a Bachelor's and Master's degree in Engineering, and an MBA from the University of Chicago.

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Software Functionality Revealed in Detail

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Customer Relationship Management (CRM) RFP Template

Sales Force Automation, Marketing Automation, Customer Service and Support, Analytics and Reporting, Extended CRM, Product Technology 

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