Will A Big Fish's Splash Cause Minnows' Flush Out Of The CRM Pond? Part Two: Challenges and User Recommendations
The ultimate success of Microsoft CRM will be judged by its follow-up releases. While Applix’ decision to abandon the CRM space and suddenly re-focus on BPM may

mbs crm  question remains how efficiently MBS will continue to provide CRM functionality as part of the single-database integrated Navision , Great Plains , Solomon and Axapta products, and whether the envisioned integrated products' delivery dates in the second half of 2003 will also be delayed like in the case of Microsoft CRM's delay. Further, MBS is not yet exactly a uniformly global company, as its product offerings and channel strategy may differ notably within different markets. Not many customers can still

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