The Wizardry of Business Process Management: Part 5
Part 1 of this blog series started a lengthy discussion about the value proposition and parts-and-parcels of business process management (BPM), with an ensuing

new hire training approach call center process flow  purposes. The remaining two new tools include the Virtual Enterprise Repository (VER) and the Autonomic Event Services (EAS) that were briefly mentioned in Part 4 . The VER repository offers a library of ready to use Web services  set up by system administrators. Process analysts or line of business (LOB) managers can browse the repository and incorporate services into a workflow diagram. The model can then be deployed on the SmartBPM engine. For its part, the AES monitors the health of the total BPM

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