The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3
When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides

sample rfp voip  and analysis. Figure 3.3: Sample telephony capabilities audit card. It is also not required to print capabilities on a card that will not be used by a specific audit group. Wake-Up Call, for instance, is not required on a call center operator's list of possible features. Different colored cards should also be used for each functional area to allow common and unique requirements to be identified. Synchronizing Existing and New Capabilities Once the cards have been marked by having the appropriate holes

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