A Leader in Service Management Tackles Multidimensional Growth
Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle management

sap service management module  other words, Oracle , SAP , or IBM looked like more eligible service platform providers than Servigistics. Click Commerce also came with its own baggage of multiple overlapping legacy warehouse management systems (WMSs), such as the former Optum and WorldChain solutions, that were all built on disparate technologies. In any case, Servigistics’ portfolio has since been bolstered with Click Commerce’s logistics execution and network visibility module that decreases the number of late shipments,

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Software Functionality Revealed in Detail

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Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software@is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM@to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance@feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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