Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service
Traditionally, utilities have leveraged robust meter, network, and customer service infrastructures. These technologies served the needs of largely regulated

data flow diagram for telephone billing system  and the automation of data exchanges at new business networks of energy suppliers and infrastructure operators. On a regional basis, the business case for AMI will vary. North American and European utility markets, for example, differ significantly in terms of grid and meter-infrastructure design, regulatory framework, load capacity, consumption patterns, operational costs, and revenues. AMI technologies, however, are sufficiently broad in their application to a wide range of requirements. This is indicat

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Customer Care and Billing (CC&B) RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, Cable TV (CATV) Products and Services, Internet Protocol (IP) Products and Services, Electronic Bill Presentment and Payment (EBPP) Services, and Technical Requirements 

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