The Path to ERP for Small Businesses, Part 2: Evaluation of ERP Software
If you’ve gone through the research phase while looking for ERP, the next major step is the evaluation process. At the end of it, you should have a shortlist of

main characteristics of an erp system  ERP vendors provide the main functionalities, and sometimes the difference between them is not obvious at all. There is no general rule that you can use to find these differences, but they usually depend on the industry you’re in, or the specific characteristics of your business. Also, a very good product might not have some of the functionality that is critical to your needs. Make sure to carefully evaluate the vendors’ responses to your RFI. Using Decision Support Systems A decision support system

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Software Functionality Revealed in Detail

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Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software@is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM@to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance@feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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