Sword Ciboodle-One More BPM-Centric CRM Provider
What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve

marketing process flow chat  Ciboodle’s future product and marketing vision, specifically, CRM in the age of the social Web and CRM in the context of a modern, multi-channel contact center. Mitch is a passionate technology executive with expertise in software architecture, implementation services, and product positioning. Mitch has held several successful leadership positions and enjoys the challenge of delivering mission-critical business applications to Fortune 500 companies.   Mitch has a unique and focused perspective on both

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