Delivery Architecture - What it Means...
Once we cross the border of the enterprise, traditional enterprise-centric systems fail to provide visibility or a way to understand and act, all in sync with

mobile banking architecture  foundation for global and mobile computing—and for all workers, especially in the kind of work that exists outside the building—logistics workers, sales professionals, claims adjusters, and meter readers. ( click here for larger verison ) The Delivery Architecture So, if much of today's work is done outside the building, and beyond single enterprise, then we need an IT architecture that fits that. Today, commonly, we think about the implementation of SOA. But SOA is only part of the story. I can

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CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or@in the field). The company can then use this data for specific business purposes@by taking@a customer-centric rather than a product-centric approach. CRM@applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one@s customers and anticipating their interest in an enterprise@s products or services. 

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